Services

The hotel Astoria and house apartment la Perle offer you different services:


Information in general:

• Check in after 3pm
• Check out at 11am
• The transfer from the railway station „Bahnhof“ can be managed from the hotel with a cost of CHF 4.--  per person
• Do you need a babysitter, no problem; we will organize it for you.
• Do you need a Russian ski teacher, let’s organize it for you.

Free of charge service:

• Hotel guests can use at the hotel Astoria the free wireless.
• Hotel guests can use at the house apartment the free wireless.
• Hotel guests can use at the hotel Astoria our Sauna free of charge.  

Your bookings details are also processed as follows:
 

• Your booking details are forwarded to Bonfire AG and Zermatt Tourism (either by us or via our electronic booking system).

 

• Bonfire AG and/or Zermatt Tourism stores your booking details in a central database.

 

• Zermatt Tourism uses this to calculate the visitor’s taxes payable and to collect the payment from service partners.

 

• Zermatt Tourism also undertakes reporting to the Swiss Federal Statistical Office.  

 

• Bonfire AG and Zermatt Tourism grant the police access to the booking data database, so that the police can download the appropriate booking data in the event of missing persons, for example.

 

• Zermatt Tourism uses the booking data to collect statistics (specifically regarding capacity, length of stay, number of arrivals, etc.).

 
The legal basis for this data processing lies in fulfilment of a legal obligation within the terms of Art. 6 (1) c GDPR (charging and collection of visitor’s tax/reporting to the Swiss Federal Statistical Office), or in preservation of a legitimate interest within the terms of Art. 6 (1) f GDPR (Grant of access to the police/Collation of statistics). 
 
We will only use your booking details for direct marketing purposes (e.g. newsletter mailings) if you have given your consent.